Senior Care Assistant - North Down

Senior Care Assistant

Connected Health is currently seeking a Senior Care Assistant to join the team in North Down.

KEY RESPONSIBILITIES

· Will be expected to have empathy, understanding and a caring attitude.

· Provide a high-quality standard of care to our company clients.

· To participate in the on-call phone on working weekend as required and to cover in the absence of Area Manager.

· To participate in the shadowing and 12-week induction of all new staff for designated area, ensuring that all documentation is completed and submitted to Area Manager on the deadlines provided.

· To effectively report any Staff or Client concerns, grievances and complaints to Area Manager.

· To ensure that all Care Staff have a supply of protective items (aprons and gloves) as required.

· To be co-responsible along with the Area Manager for the review and maintenance of Client care folders on a monthly basis. Ensuring that all details are up-to-date and of a high standard

· Carry out Client risk assessments and report promptly to Area Manager.

· To maintain confidentiality in accordance to the Company Handbook

· To comply with policies and procedures contained in Connected Health Policies and Procedures Manuals including the Connected Health Company Handbook.

· To participate in emergency cover as required.

· To participate in training and further development as required.

· Any other duties applicable to the post as request by Management.

ESSENTIAL CRITERIA

· NVQ Level 2 in Health and Social Care willing to work towards NVQ Level 3

· Good verbal and written skills in English

· Previous experience in Domiciliary Care

· Full, Valid UK driving licence

· Appropriate insurance for vehicle business purposes

QUALITIES

· To be flexible about working hours

· To be approachable and supportive to staff and managers

· Excellent communication and interpersonal skills

· Ability to plan and organise own workload

· Willingness to accept and implement instruction

· Excellent people management skills

· Excellent telephone manner

If this position is of interest, please submit your CV for immediate consideration